Shipping
We Ship Across Canada and the USA!
FREE SHIPPING IN CANADA!
On most orders over $500 *
Get FREE Shipping to most destinations across Canada when you order over $500.00*, before taxes (restrictions apply, see below for details).
If your order is over $500.00* we'll ship it to you via courier (Purolator, UPS, Loomis, or Canpar) absolutely FREE! It's our way of saying thanks for shopping with Chroma Communications!
FREE Shipping Across Canada:
- Free shipping applies to two-way products and accessory orders over $500.00 (before taxes, and after any discounts).
- Orders must ship complete to qualify for free shipping.
- Orders must be shipped to qualifying destinations in Canada.
- Rural destinations may not qualify for free shipping (if your postal code contains a "0" it is considered rural).
- Yukon, Northwest Territories and Nunavut unfortunately cannot have free shipping due to very high surcharges.
- Large Foam inserts do NOT qualify for free shipping.
- Large quantity orders that require special handling (such as LTL shipments).
- We reserve the right to correct shipping charges on any orders that may have mistakenly received free shipping but did not satisfy the above conditions.
Estimated Shipping Times For FREE Shipping in Canada:
Please note that we do not guarantee delivery dates or shipping times for orders sent via Free Shipping.
The following transit times are "best estimates" for Free shipping transit times, and do not include the 1-2 business day order processing period. Deliveries to rural and outlying areas away from urban centres may take a day or two longer in any given province.
AB: 1-2 business days
BC: 1-3 business days
SK: 2-4 business days
MB: 2-3 business days
ON: 6-7 business days
QC: 6-7 business days
NB: 6-7 business days
NS: 6-7 business days
NFL: 6-7 business days
PEI: 5-6 business days
YT: 7-10 business days
NWT: 7-10 business days
NU: 7-10 business days
Shipping Terms & Conditions:
All orders are shipped from Canada.
Regular Orders
- All regular non-rush and/or Free shipping orders have a processing time of 1-2 business days before leaving our Canadian warehouse.
International Orders (USA only):
Any orders destined for the USA may incur additional shipping charges imposed by the courier and/or borders at the time of delivery to your door.
These charges may include:
- Import/Brokerage fees
- Local/National taxes and/or duty
We have no way to estimate these charges, and they are the responsibility of the customer. Orders that are refused delivery due to unexpected additional charges can qualify for a refund (as per our refund policy), less the value of any shipping charges incurred by us to have the shipment returned to us.
Have Your Own Courier Account?
Want to ship something fast using the great rates you get on your own courier account? No problem!
Simply choose the "Ship Collect" option at checkout and tell us your courier account number and courier name in the order notes.